Conflict Management and Negotiation Skills for Cultural and Natural Resource Managers


Laws and regulations related to cultural and natural resources often require participatory processes that can be mired in conflict and misunderstanding. Projects frequently can be more effectively navigated when stakeholders use collaborative processes and mutual gains negotiation during consultation to resolve problems and develop win-win solutions. Through interactive exercises and role plays, learn to understand conflict management styles, practice negotiation skills, and design a stakeholder consultation process to address issues in a timely manner and prevent conflict from escalating.

Detailed Agenda


Tanya Denckla Cobb, director, University of Virginia Institute for Engagement & Negotiation; facilitates and mediates community and environmental issues, including facility siting, land use planning, natural resource protection, and heritage preservation

Evaluation Comments

“[The instructor] offered clear renditions of basic concepts along with meaningful and useful conflict resolution materials/tools.”

“[I] came in with no prior experience, so this brought me up to a functional/professional level with room to reach more expertise.”

“I learned a number of techniques for structuring the process of conflict resolution that I think will be very helpful.”

“It was more interesting and fun than I thought it could be. [As] a student … I was [still] able to participate and understand as well as the professionals.”

“This is one of the best seminars I’ve attended. A lot of useful and practical information.”

“Although I am a trained mediator, I still learned a lot. In fact, I found this kind of mediation [to be] a new ‘ball game.’”


Agency, industry, consulting firm, and nonprofit decisionmakers, cultural and natural resource project managers, and public involvement managers.

Locations and Dates

  • Indianapolis, IN
    May 21-23, 2024
    in cooperation with Indiana Landmarks 
  • Austin, TX
    October 22-24, 2024
    in cooperation with
    the Texas Historical Commission and
    the Texas Parks and Wildlife Department


$900 2 days / in-person seminar registration
$350 2 days / in-person seminar registration for full-time student; identification must be submitted at time of pre-registration
NPI scholarship application, click here


Pre-registration is required and recommended at least 8 weeks prior to in-person seminars to avoid cancellations due to low enrollment. No payment information is required to pre-register.

To pre-register, click here.

Registration will open to pre-registered participants 8 weeks prior to the seminar. NPI will email a link to the registration page and pre-registered places will be held until 4 weeks prior to the seminar. Payment information is required to register.

Seminar access is limited to the participant registered and enrolled in the seminar.

Cancellations must be received 4 weeks prior to the seminar; registrations are refundable less any fees charged to NPI. A rescheduling fee may be applied to later, non-refundable cancellations. Participants receive a full refund if the seminar is cancelled by NPI. NPI reserves the right to substitute an instructor if necessary and will notify participants whenever possible.

How to register once you have received the registration link:
• Create/access a participant account at
• Secure a place with one of the following payment options:
    • Credit/debit card or PayPal payment [using PayPal credit card processing] from participant account []
    • Credit/debit card [contact NPI to use an alternative credit card processor]
    • Training voucher/purchase order [email to]
    • Check payable to "National Preservation Institute" [mail to NPI, P.O. Box 1702, Alexandria, VA 22313]
    • ACH transfer [contact NPI for details]

Seminar Location, Hours, and Hotels

Information on seminar location, hours, and conveniently located hotels is available online to registered participants. Seminars generally are held from 9 a.m. to 5 p.m.

Certificates of Attendance

Certificates of attendance are available online upon completion of training. Instructions for receiving certificates are included in the NPI Welcome Letter, available to participants once they are registered online. A certificate for a one-day seminar provides 6 training hours, a two-day seminar provides 12 training hours, and a three-day seminar provides 18 training hours.

Customized Training

NPI offers customized training to meet specific organizational needs at a location and time convenient for the sponsor. In-person seminars, online, on-demand courses, and/or webinars may be based on current NPI offerings or new preservation-related training may be developed.


Contact NPI at 703.765.0100 or

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